diriwin - Deposits, Withdrawals and Account Banking

Putting Money Into Your diriwin Account

Open the cashier from the main menu and your three e-wallet options appear right away — Touch 'n Go eWallet, Boost, and GrabPay. Pick one, enter the RM amount you want to add, and the cashier generates the transfer reference. Confirm the payment inside your wallet app using your PIN or biometric, and the amount lands in your diriwin balance. FPX and

DuitNow are also available if you prefer direct online banking through Maybank2u or CIMB Clicks. We do not cap your session to one method — switch wallets any time your balance needs a top-up.

Open the cashier — Tap the cashier icon from the lobby menu or your account page — the deposit section loads on the same screen.
Choose your wallet or bank — Select Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX from the method list.
Enter your amount and confirm — Key in the RM amount, review the transfer reference shown, then approve the payment inside your wallet app.
Balance updates — Once the wallet confirms the transfer, your diriwin balance refreshes — you can head straight to the lobby from there.

Moving Your Winnings Back to Your Wallet

Withdrawals on diriwin route back to the same e-wallet or bank account you use for deposits — this keeps the money trail clean and your request processed without extra back-and-forth. Head to the cashier, tap Withdraw, and choose your method. Your account needs to pass identity verification before your first withdrawal clears; after that, repeat requests go through the standard approval queue.

We do not invent payout timelines here — the speed depends on your wallet provider and whether your account documents are already verified. Boost, GrabPay and Touch 'n Go eWallet withdrawals tend to move faster than bank transfer routes.

Open withdrawal in the cashier — Tap Withdraw from the cashier menu — your verified payout methods appear based on your deposit history.
Select method and enter amount — Choose Touch 'n Go eWallet, Boost, GrabPay or your linked bank account, then key in the RM amount you want out.
Complete identity check if prompted — First-time withdrawals trigger a document check — upload your IC front and back to move the request forward.
Request enters the approval queue — Once submitted, your withdrawal sits in queue for review. You can track its status from the transaction history tab.

Verifying Your diriwin Account

Account verification on diriwin is a one-time process that protects your balance from unauthorised access and makes sure withdrawals reach the right person. We ask for a clear photo of your Malaysian IC — front and back — and a selfie taken on the same device you registered with. Some accounts also need a proof-of-wallet screenshot showing your name matches the registered

e-wallet. Once your documents clear our review team, the verified badge sits on your account permanently. You will not repeat this process for future withdrawals. Verification also unlocks higher withdrawal amounts, so completing it early is worth the few minutes it takes.

Upload your Malaysian IC — Take a clear photo of both sides of your IC — make sure the corners are visible and the text is readable.
Submit a selfie — A short selfie taken on your registered device confirms the account belongs to you and is taken live, not from a photo library.
Wallet name match check — If prompted, share a screenshot of your Touch 'n Go eWallet or GrabPay profile showing your registered name.
Verification badge confirmed — Our review team checks your documents and marks the account verified — you will receive a confirmation notification when it is done.

PAYMENT METHODS LISTED

Payment Channels Available on diriwin

We focus on the e-wallets and banking rails that Malaysian accounts actually use. Touch 'n Go eWallet, Boost and GrabPay handle most deposits because they are already on your phone. DuitNow and FPX cover direct bank transfers for those who prefer online banking through Maybank2u or CIMB Clicks. All methods are available where local law permits.

Touch 'n Go eWallet Malaysia's most-used e-wallet — deposit from the TNG app and the amount posts to your diriwin balance once the transfer confirms.

Boost Open the Boost app, use the transfer reference from our cashier, and confirm with your Boost PIN to complete the deposit.

GrabPay GrabPay wallet transfers are straightforward — use the payment details shown in the cashier and confirm inside the Grab app.

DuitNow DuitNow transfers route directly from your Malaysian bank account using the account number or DuitNow ID shown at checkout.

FPX Online Banking FPX connects to Maybank2u, CIMB Clicks and other Malaysian banks — log in through the FPX gateway and authorise the payment.

Common Questions About diriwin Banking

If something is not working in the cashier or your transaction history shows a pending entry longer than you expect, the answers below cover the situations we hear about most. For anything else, reach our support team through live chat from the account menu.

Touch 'n Go eWallet, Boost and GrabPay are all active in the cashier. FPX and DuitNow are there for direct bank transfers if you prefer that route.

The cashier displays the minimum RM amount for each method when you select it. We do not publish a single flat minimum because it can vary by payment rail.

Pending withdrawals usually mean your account verification is incomplete or the request is moving through our approval queue. Check your document status under account settings first.

Yes — identity verification runs once before your first withdrawal. Upload your Malaysian IC front and back through the verification tab and our team will review it.

We generally route withdrawals back to the same method used for the deposit. If you need to change your payout method, contact support through live chat to have it reviewed.

Take a screenshot of the completed TNG transfer showing the reference number and share it with our live chat team — we will trace the transaction and update your balance.

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