What This Policy Covers For You
We collect only the account details needed to run your diriwin account properly — your name, contact details, device details, and transaction records tied to deposits and withdrawals. When you top up through Touch 'n Go eWallet, Boost or GrabPay, we receive confirmation of the transfer
-
1
from the payment provider, not your full wallet credentials; we never see your PIN or banking password. This data helps us verify your identity, process withdrawals, and keep your account wallet secure against unauthorised access. Where local law requires us to retain certain records — transaction
-
2
logs, for example — we hold them for the period required and no longer. Availability of our services, and how your data is processed, depends on local law and applies only where local law permits online account registration. We do not sell your personal details to
-
3
third parties for marketing purposes. Where we work with payment processors or verification partners, we share only the minimum data needed to complete your deposit or confirm a withdrawal request. If you're logging in from Klang on your phone today and from a desktop browser tomorrow,
-
4
the same account data policy applies across both — switching devices doesn't change how we handle your details. You can ask us at any point what data we hold on your account and request corrections where something's wrong.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.